Fast Net

I use two different broadband services, one of them is "Fast Net", since Saturday this broadband not work or run properly, they always have problem could not connected with Microsoft premiere server. But surprise me the other broadband I use not have any problem about this issue, ha...ha...ha..., very disappointed and unprofessional company services I think, but what can I say at poor country, no other more better broadband company to choice, ha...ha...ha...